Agency, freelancer or studio? Check what you are buying first.
A guide for clients: assess digital agencies, compare proposals, judge day rates, read contracts and spot warning signs before a project starts.
Choosing an agency
Shortlist, brief, pitch: how to narrow twenty candidates down to the two that fit.
- How to Choose an Agency: A Shortlist Method That WorksHow to choose an agency without a beauty contest: set weighted criteria first, build a longlist, call two past clients of each and shortlist three.
- Agency Brief Template: Nine Sections, With ExamplesA free agency brief template in nine sections, from goal to budget, with example wording and the three gaps that make agency proposals impossible to compare.
- Agency Pitch Process: Steps, Pitch Fees and Idea OwnershipRun a fair agency pitch process in six steps: how many agencies to invite, how to size a pitch fee and who owns the concepts agencies show you if they lose.
- Agency Red Flags: 11 Warning Signs Before You SignAgency red flags to check before signing: ranking guarantees, domains in the agency's name, long lock-ins, full prepayment, plus public records worth searching.
Proposals & pricing
Day rates, fixed price, time and materials: what a sound proposal looks like.
- Agency Hourly Rates: What Drives the Price in 2026Agency hourly rates explained: how US wage data from the BLS turns into a $240 billable hour, why offshore shops quote $25 to $49, and how to compare day rates.
- How Much Does a Website Cost? A Line-by-Line EstimateHow much does a website cost from an agency? Three worked estimates from $9,000 to $52,500, hours per building block, and the running costs after launch.
- Fixed Price vs Time and Materials: Which Model WhenFixed price vs time and materials for agency and software projects: who carries the risk, what the buffer costs you, and why a capped T&M contract often wins.
- How to Compare Agency Proposals Like for LikeHow to compare agency proposals in four steps: same blocks, priced gaps, written assumptions. With an example where the dearest quote wins.
Working together
Contracts, acceptance, code ownership and what happens when it goes wrong.
- Software Acceptance Testing in Contracts: What to AgreeSoftware acceptance testing in contracts: test windows, defect severity levels, deemed acceptance, payment on sign-off and what German law adds.
- Who Owns the Source Code When an Agency Builds Your App?Who owns the source code an agency writes for you? Usually the agency, unless you get a signed assignment. US, UK and German rules, plus a clause to start from.
- Switching Agencies: Handover Checklist and Right OrderSwitching agencies without losing your site or data: secure logins first, move domains with the auth code, run a handover overlap. With a 15-point checklist.
- Website Maintenance Contract: What to Include and CheckWhat a website maintenance contract should cover: updates, tested backups, response vs fix times, what 99.5% uptime allows and why PHP 8.2 support ends in 2026.